PRODUCTOS
SERVICE GUIDE
1.What core advantages do you offer agents?
4 key strengths: ① Certified & stable lab equipment; ② Exclusive regional protection; ③ Tiered high rebates; ④ Full-process dedicated account manager service.
2.What profit can agents make?
Dual profit channels: ① Up to 30% wholesale margin; ② extra sales rebate; ③ Priority new product rights. Sales manager customizes a profit plan.
3. How to become an agent?
3 simple steps: ① Submit online application; ② Review in 1-3 days, manager contacts you immediately; ③ Sign contract & enjoy benefits.
4.Do you provide regional protection?
Yes. Exclusive agents get sole regional rights; non-exclusive agents have clear sales boundaries. Sales manager resolves cross-region disputes promptly.
5.Can you customize products for agents?
Yes. Adjust instrument parameters/functions per local needs. Sales manager tracks the whole customization process.
6. What marketing support do agents get?
Free multi-language materials; 50% exhibition subsidy; shared customer resources. Sales manager makes localized promotion plans.
7. Do you offer DDP logistics support?
Yes. Cover all transport, duty & clearance fees; real-time tracking; 7-15 days delivery for key markets. Sales manager solves delivery issues timely.
8. What after-sales support is available?
1-2 years warranty; local after-sales spots; 24h dedicated technical consultant; stable accessory supply.
9. Do you provide technical training?
Yes. Free online courses (recorded) & offline factory training. A dedicated instructor teaches & answers questions throughout.
10. What new product support do you offer?
Early R&D updates & exclusive trial rights; high margins + extra incentives; Sales manager assists local market launch planning.